COVID-19 presents one of the most complex challenges local, state, and federal governments have faced in modern times. As you continue to consider options for responding to this challenge, BSA | The Software Alliance, seeks to support decisions that maximize public health and safety while maintaining essential functions that millions of citizens depend on for critical business and personal needs. On March 19, the U.S. Department of Homeland Security’s Cybersecurity and Infrastructure Security Agency (CISA) issued valuable and consistent guidance in identifying essential critical infrastructure workers during the pandemic response efforts.