DEC 13, 2021 | US
BSA Voices Support for Customer Experience and Service Delivery Executive Order
WASHINGTON – December 13, 2021 – BSA | The Software Alliance applauds the Biden Administration on its release of the Transforming Federal Customer Experience and Service Delivery to Rebuild Trust in Government Executive Order today. The order, which aims to improve the delivery of government services through customer experience improvement commitments across federal agencies, is a welcome reminder of the importance of IT modernization at all levels of government.
“Today’s executive order rightly focuses on the importance of government adopting the best tools to better serve constituents. We’re pleased to see that the Biden administration is focused on leveraging digital transformation to help government work more efficiently,” said Aaron Cooper, Vice President, Global Policy at BSA | The Software Alliance. “Adopting digital technologies can help government deliver services more equitably and effectively. We look forward to working with the federal government as it works to implement this executive order.”
BSA |“软件联盟”(www.bsa.org) 是全球软件行业的主要倡导者，旨在代表该行业，向政府和国际市场发声。其成员包括全球最具创新力的公司，这些公司制定的软件解决方案，不但能够刺激经济，还能提升现代生活的品质。
BSA 的总部位于华盛顿特区，其营运机构遍布 30 多个国家。BSA 凭借这些机构，率先涉足合规项目，以期促进使用合法软件、倡导制定公共政策，并以此培养技术创新能力，以及推动发展数字经济。