MAY 15, 2020 | GLOBAL
BSA Member COVID-19 Resources
More than 550
Over 1.4 million pieces of personal protective equipment donated by BSA members
Communities around the world are taking essential steps to help reduce the spread of COVID-19. BSA members have risen to this global challenge in a number of ways, including: providing free access to their services; advice and help regarding remote work; extension of contract terms and subscriptions; helping track and disseminate information on the spread of the virus; supporting medical research efforts; preventing the spread of malicious campaigns including email spam, malware, and ransomware; requiring employees to work from home and continuing to pay hourly workers who cannot do their jobs remotely; donating to emergency funds; and partnering with governments to keep people safe.
BSA has compiled information on the products and services our member companies at the global and regional levels are providing. This will be an evolving effort, and the lists below will be updated on an ongoing basis.
Global and Regional Members
BSA members are all taking steps to combat COVID-19. More information on our member companies and how they are helping address this crisis can be found at the links below.
- 3D Systems is supporting medical device manufacturers with 3D printed components in either plastic or metal materials to help ease supply chain issues for critical care devices such as ventilators and certified face masks.
- Adobe has announced a $3 million commitment to organizations that are providing vital assistance during the COVID-19 pandemic. This includes donations to the COVID-19 Coronavirus Regional Response Fund of the Silicon Valley Community Foundation, the COVID-19 Fund of the International Federation of Red Cross and Red Crescent Societies, and a commitment to match and double employee donations to organizations that are providing direct COVID-19 relief efforts.
- Adobe supports the teaching and learning of creativity, communication, collaboration, and digital literacy, suited for both in-person and remote learning. The company is expanding access to Adobe Creative Cloud apps to facilitate distance learning. Find more details here.
- Adobe is giving its higher education and K-12 institutional customers globally — who currently make Creative Cloud apps in on-campus labs — the ability to request temporary “at-home” access at no additional cost through May 31, 2020. To learn more and request access, follow this link.
- Adobe Connect provides users with interactive, scalable and secure virtual environments for online meetings and other collaboration. The company is providing free 90-day access to Adobe Connect to help government agencies and businesses enable virtual environments for real-time work and online training.
- Adobe has compiled resources and special programs to help customers cope with COVID-19, including resources to learn and teach remotely, tools to create and collaborate from home, and support to help maintain business continuity.
- Adobe has established initiatives to help governments adapt to remote work, including a Government Rapid Response program to assist them with maintaining stability and continuity for their employees and constituents.
- Adobe has partnered with TIME for Kids to launch a weekly interactive video series, “Draw with Drew (and Rosie!),” providing free art education to children whose schools have shifted to distance learning.
- Adobe restructured its 2020 Adobe Creative Residents and Community Fund to benefit many more people in the creative community struggling during the COVID-19 pandemic.
- Adobe developed and launched the COVID-19 Testing and Data Response Platform, which helps local governments conduct COVID-19 screening, test scheduling and testing facility operations.
- The state of Utah used Adobe Sign software to accelerate their shift to telework during COVID-19.
- From April 24 to May 31, Adobe is extending the Adobe Captivate free trial to 90 days, and providing a series of webinars in order to help teachers meet the challenge of delivering educational content online, now and into the future.
- Adobe is joining United for America, a movement by Unilever to inspire collective action to deliver critical support to frontline organizations
- Akamai offers a portfolio of edge security, web and mobile performance, and OTT solutions to accelerate and secure existing cloud solutions. They are offering a 60-day self-service period of their Enterprise Application Access solutions to help organizations manage sudden increases in remote workers.
- The Akamai Foundation is matching donations towards COVID-19 relief up to $200,000 as part of its Matching Gift campaign.
- Atlassian, the collaboration and productivity software provider, is providing its flagship cloud products for free for teams of up to 10 people. This is in addition to its existing free offerings for teams of all sizes, and the offer is not time-bound. The offer includes the project tracking software Jira and access to the collaboration software Confluence, Jira Service Desk and the project management software Jira Core.
- Atlassian is giving educators free, one-year subscriptions to Trello Business Class, to help them stay organized and connected as they transition to remote learning.
- Atlassian has also launched a Remote Work Hub to make their products and best practices easily accessible.
- Atlassian has partnered with the Australian government, WhatsApp, and Facebook to create an app and messaging service that provides information and guidance on the COVID-19 pandemic.
- Atlassian launched a free webinar series featuring sessions from their annual summit.
- Atlassian University is offering its popular On Demand, Cloud Training courses for free through the end of June 2020.
- Autodesk is extending contract payment terms to 60 days for all customers and partners for new orders and renewals placed directly with Autodesk now through August 7, 2020. The company is extending the ability to purchase new multi-user subscription plans to August 7, 2020 and moving the retirement of multi-user subscriptions to August 7, 2021. Visit Autodesk’s COVID-19 Resource Center for more information.
- Beginning on March 24, customers can get free access to select Autodesk products and services, including BIM 360 Docs, BIM 360 Design, Fusion 360, Fusion Team, AutoCAD Web and Mobile, and Shotgun – all for commercial use. Learn more in the Expanded Access Program center on Autodesk.com.
- The Autodesk Foundation joined 24 Bay Area companies who committed $22 million in funding to local, national, and global organizations fighting COVID-19. Autodesk is also providing employees with a 2:1 match for all COVID-19-related donations.
- Autodesk has compiled resources for designers, engineers, medical professionals, and maker communities around the world to get involved in the COVID-19 relief effort.
- Autodesk is providing free access to software and free content and curriculum to support distance learning efforts for teachers and students.
- Autodesk has partnered with MxD to manufacture protective face shields for health care workers on the frontlines of the COVID-19 pandemic in Chicago.
- With business closure orders around the world, the network of Autodesk Technology Centers in San Francisco, Boston, Toronto, Canada and Birmingham, UK, have pivoted towards a collective effort to address a transitional shortage of personal protective equipment (PPE) for frontline healthcare workers. Employee volunteers initiated COVID-19 response projects to produce approved visor-style face shields and parts for donation to respective local medical organizations. Within the first two weeks, teams produced over 3,000 units of PPE for donation to more than a dozen healthcare facilities. The team has received positive feedback on the design, and know they are being utilized by workers. These efforts will continue in the coming weeks to address this transitional PPE shortage.
- The Autodesk Foundation has contributed more than $2 million, volunteer time and pro bono assistance to COVID-19 response and recovery efforts.
Amazon Web Services
- Amazon Web Services (AWS) is supplying the World Health Organization with advanced cloud technologies and technical expertise to aggregate epidemiological country data.
- AWS has compiled a guide to commonly requested resources for remote learning. It is also offering promotion credit for customers in need.
- AWS launched the Diagnostic Development Initiative to support customers who are working to bring better, more accurate, diagnostics solutions to market faster and promote better collaboration across organizations that are working on similar problems. They are committing $20 million to accelerate diagnostic research, innovation, and development to speed our collective understanding and detection of COVID-19.
- As part of the COVID-19 HPC Consortium, AWS is offering research institutions and companies technical support and promotional credits for the use of AWS services to advance research on diagnosis, treatment, and vaccine studies to accelerate our collective understanding of the novel coronavirus (COVID-19).
- AWS has made a public AWS COVID-19 data lake available, which is composed of up-to-date and curated datasets on or related to the spread and characteristics of COVID-19.
- Amazon Web Services is powering a virtual learning platform as part of a new initiative to recruit, train, and deploy 1 million volunteer health workers.
- Amazon Web Services launched CROD-19 Search, a new search website powered by machine learning that can help COVID-19 researchers quickly and easily search research papers and documents.
- In Israel, the Ministry of Education collaborated with AWS to provide continuity of learning for 1.8 million students.
- The government of Jordan worked with AWS to launch an e-learning platform for 2 million students.
- AWS compiled an overview of Amazon solutions to help people transition from working from home.
- AWS is providing a range of options, support, and promotional credits to help public sector customers with remote education, remote government work, and accelerated healthcare research.
- AWS is a member of the COVID-19 Healthcare Coalition, working side by side with leading healthcare providers and researchers to coordinate collective expertise, capabilities, and data to provide insights to improve clinical outcomes for COVID-19.
- AWS services are helping banks, credit unions, and fintechs focus on the most at-risk small businesses in their portfolio during COVID-19 and provide support to those customers.
- AWS helped health data company Arcadia.io reconfigure and scale its platform to help healthcare providers identify and communicate with patients in new, more time-critical ways. Arcadia has also been working with AWS to build a set of tools and resources for COVID-19 responders.
- AWS Educate launched a global survey to understand the biggest issues facing educators during COVID-19. As a result of the survey, AWS launched two efforts to provide remote learning resources: an educator-to-educator (K20) webinar series on remote instruction and workshops from home series for educators and students that provided access to online classes for cloud skills, computer science, robotics, and machine learning.
- To accelerate the global response to COVID-19, AWS gathered examples of third-party open code, tools, and standards that reformers in the public sector can immediately use.
- To support infrastructure engineering firms working from home, Bentley Systems is waiving subscription fees for ProjectWise 365, a digital collaboration solution, through September 30, 2020. Bentley is also hosting a complimentary live webinar series to help project leaders learn best practices for leveraging ProjectWise.
- Box is offering tips for working remotely and is offering a free instructor-led course on Box User Essentials (using promo code UEFREE) on how to enable remote work for your organization as quickly as possible.
- Box has joined forces with 24 other Bay Area companies to commit an initial $22 million in collective funding for organizations on the front lines of the COVID-19 crisis.
- Box launched Remote for Real, a new series from Box execs on how to transition an organization to remote work.
- Cisco has committed $225 million in cash, in-kind, and planned-giving to support both the global and local response to COVID-19. These resources are focused on supporting healthcare and education, government response and critical technology.
- Cisco is offering users in select countries unlimited usage on their Webex videoconferencing platform to help teams working from home stay connected.
- Cisco is also offering extended free licenses and expanded usage counts at no extra charge for three of their key security technologies – Cisco Umbrella, Duo and Anyconnect.
- Cisco’s AppDynamics platform is supporting customers with free access to their Premium University content.
- Cisco teams are offering free webinar sessions to help users deploy Cisco products for virtual learning and work.
- Cisco has committed $2.5 billion to help customers and partners navigate an evolving landscape with its new Business Resiliency Program.
- Cisco has set up two programs to help healthcare organizations rapidly obtain networking equipment at no cost: The Cisco Pandemic Equipment Brokerage, and the Cisco Healthcare Rapid Response Network Bundle.
- Cloudflare is offering Cloudflare for Teams to organizations of any size at no cost through September 1. Cloudflare is also offering free live webinars to on how to use Cloudflare for Teams and has created a hub of resources for small businesses working to ensure business continuity.
- Cloudflare is also offering government agencies a free enterprise-level Cloudflare for Teams plan. Cloudflare will also provide a free package of services to state and local governments worldwide until September 1, 2020 to ensure governments have the tools needed to secure their web infrastructure and internal teams.
- Cloudflare addressed how the COVID-19 pandemic has impacted internet traffic and how they are helping protect the internet during the emergency.
- To support critical web projects that help in the fight against the COVID-19 pandemic, Cloudflare is giving free access to its Cloudflare Workers compute platform through Project Galileo.
- Engineers and healthcare workers at the St. Francis Hospital in Marange-Silvange in northeastern France collaborated with Dassault Systèmes’ 3DExperience Lab Open COVID-19 online community to create an airflow simulation which reduced the risk of virus propagation inside the hospital.
- Gerber Technology has created a task force to support customers as they need to increase their production and/or transition to manufacturing personal protective equipment.
- Gerber Technology partnered with Nine Line Apparel and Top Value Fabric to develop several types of protective masks to ensure the health and safety of millions.
- Gerber Technology partnered with the Professional Clothing Industry Association Worldwide to increase production of personal protective equipment. Through their PPE Task Force, Gerber has already helped over 1,200 manufacturers across the globe successfully convert their manufacturing capabilities to PPE production.
- IBM is supporting educators and students transitioning to remote learning by making its online education resources free to all.
- IBM Skills – Webinars and courses for both high school teachers and students on a variety of subjects such as remote classroom best practices, developing professional skills, and exploring new career paths.
- Open P-TECH – A digital education platform launched to equip those aged 14-20 years old with foundational knowledge about topics like cybersecurity, AI and cloud computing, plus professional skills like critical and creative thinking, at no cost. When students complete coursework on the platform, they can earn industry recognized “digital badges” that can be added to their resumes and social networks. This can demonstrate their knowledge and skills as they apply for employment or higher education.
- IBM AI Education series for teachers – An immersive, interactive professional learning suite of online experiences crafted by and for educators to guide you through AI’s foundational concepts and K-12 classroom connections. Participants will learn how to infuse their content and curriculum with the knowledge, skills and values driving innovation in AI today.
- IBM has made a series of free services available to help customers, governments, and healthcare organizations maintain business continuity during the COVID-19 pandemic. They are offering the following tools via the IBM public cloud for free for 90 days:
- IBM Aspera is offering new clients free 90-day access to its cloud service for high-speed file sharing and team collaboration.
- IBM Video Streaming and IBM Enterprise Video Streaming (Watson Media) solutions are offering free 90-day access to video streaming for new customers to stream events to public audiences up to 20,000 viewer hours or to stream to up to 20,000 authenticated users for one event per week during the specified period.
- IBM Sterling is offering free 90-day access to solutions to help navigate the challenges stemming from supply chain disruptions.
- IBM Blueworks Live is offering free 90-day access to help clients facilitate remote collaboration with stakeholders and distribute new or changing processes to their workforce.
- IBM Cloud Event Management is offering free 90-day access to help teams cut through event noise to prioritize, diagnose, assign and resolve incidents from a single service.
- IBM Garage is using its expertise and the IBM Garage Methodology to remotely help clients address their emerging business requirements during this time. Businesses can get started with a free IBM Garage Business Framing session. Access to all resources on IBM's Enterprise Design Thinking site is temporarily free.
- IBM Cloud is offering no-cost options to help customers maintain business continuity while migrating to remote work environments, including IBM Cloud Virtual Server configurations.
- IBM Security has a number of solutions and extended no-charge access to technologies for helping clients alter their operations and security programs to protect remote employees, protect themselves from cybersecurity criminals capitalizing on COVID-19 uncertainty, and address critical security needs.
- IBM has launched MiPasa, a new data streaming platform on IBM Blockchain Platform and IBM Cloud. This tool is designed to help technologists, data scientists and public health officials by giving them the data they need at scale to respond and devise solutions that can help subdue the COVID-19 outbreak or support recovery.
- The US Department of Energy is using the IBM-built Summit supercomputer to research medications and natural compounds that have shown potential to treat COVID-19.
- IBM joined the COVID-19 High Performance Computing Consortium, which brings massive computing power to researchers hoping to better understand the virus and develop potential treatments and cures. As of April 7, the consortium had received 35 proposals from researchers and matched 19 with a supercomputing partner.
- IBM has added COVID-19 response to its 2020 Call for Code Global Challenge. Developers will be armed with resources to build open source technology solutions that address three main COVID-19 areas: crisis communication during an emergency, ways to improve remote learning, and inspiring cooperative local communities.
- IBM is offering free tools through the Weather Channel app and weather.com to track reported COVID-19 cases and help people stay informed.
- IBM is offering Watson Assistant for Citizens at no charge for 3 months. The virtual assistant supports chat and speech interfaces and is pre-loaded to understand and respond to common questions about COVID-19. IBM is delivering this service across the United States and globally, including organizations in Arkansas, California, Georgia, New York, Texas, Czech Republic, Greece, Poland, Spain and the UK.
- IBM shared advice from William J. Kassler, MD, MPH, Deputy Chief Health Officer for IBM on how to protect mental health during the pandemic.
- IBM employees in Madrid have created a network of 600 IBM volunteers across Spain to help nearly 154 schools and universities adapt to remote learning on Cisco's WebEx videoconferencing platform.
- IBM is making multiple free resources available to help healthcare researchers, doctors and scientists around the world accelerate COVID-19 drug discovery.
- IBM has offered access to clinical expertise and extensive curated drug and disease content from IBM Micromedex® and DynaMed® to provide support during the pandemic with evidence-based insights for optimal clinical decision making.
- To help researchers access structured and unstructured data quickly, IBM Research has developed a cloud-based AI research service that allows users to make specific queries to the collections of papers and extract critical COVID-19 knowledge.
- To help researchers generate potential new drug candidates for COVID-19, IBM has applied their novel AI generative frameworks to three COVID-19 targets and have generated 3000 novel molecules. They are sharing these molecules under an open license.
- IBM CIO Fletcher Previn shared a four-step action guide on how to adapt infrastructure for remote work during COVID-19.
- IBM is hosting the Think Digital Event Experience, a free virtual conference that aims to help attendees navigate the uncertainty around COVID-19.
- IBM has partnered with the Linux Foundation’s Open Mainframe Project to create three initiatives to address increased demand for COBOL programming skills.
- IBM is granting free access to its patent portfolio to researchers developing technologies to help diagnose, prevent, contain, or treat coronaviruses.
- IBM launched Rapid Supplier Connect, a blockchain network, to help government agencies and healthcare organizations quickly identify and onboard alternative vendors of medical supplies and equipment.
- A team participating in IBM’s Call for Code program created the “Are You Well?” app, which is designed to help individuals evaluate possible COVID-19 symptoms using the IBM Watson Assistant.
- The World Community Grid, a philanthropic initiative of IBM Corporate Citizenship, is empowering anyone with a computer and an internet connection to donate their device's computing power to help Scripps Research carry out millions of simulated laboratory experiments to look for COVID-19 treatments.
- Intel has pledged $50 million in a pandemic response technology initiative to combat the coronavirus through accelerating access to technology at the point of patient care, speeding scientific research, and ensuring access to online learning for students. This effort includes an innovation fund to enable and fuel new ideas and technologies to manage or reduce the impact of the COVID-19 pandemic.
- The Intel Foundation will provide $4 million to support coronavirus relief efforts in communities where the company has a significant presence. The foundation will also offer a special match opportunity for every regular full-time and part-time employee and US retiree to a total of $2 million for relief efforts around major Intel sites. These efforts build on previously announced support including a donation of 1 million gloves, masks, and other equipment to healthcare workers and a $1 million International Red Cross donation Intel committed to in January.
- Intel has teamed up with Lenovo and Beijing-based BGI Genomics to accelerate the analysis of genomic characteristics of COVID-19.
- Intel is working with India’s Council of Scientific and Industrial Research and International Institute of Information Technology, Hyderabad, to deploy Intel client and server solutions to achieve faster and less expensive COVID-19 testing and coronavirus genome sequencing.
- Intel is giving COVID-19 scientists and researchers free access to Intel’s worldwide intellectual property portfolio in the hope that making this intellectual property freely available to them will save lives.
- Intel partnered with top educators to produce guides for educators and parents to help keep children’s education relevant, organized and engaging during distance learning.
- Intel’s technology supports the Sickbay software platform, which collects patient data across ICU equipment, helping hospitals rapidly expand ICU capacity, protect healthcare providers, and deliver remote access to comprehensive data.
- Intel created an AI-powered, virus-killing robot that is currently being tested for disinfecting contaminated surfaces using UV light, with the goal of helping overburdened hospitals in the fight against COVID-19.
- Intuit has launched Intuit Aid Assist, a free website with an interactive tool to help small business owners and the self-employed in the US assess potential eligibility for financial relief under the CARES Act.
- In honor of National Teacher's Day, Intuit compiled a list of resources to help students develop 21st-century skills through entrepreneurship and personal finance education.
- Intuit shared tips on how to manage personal finances and create an emergency budget during COVID-19.
- Intuit is investing more than $8 million in four initiatives:
- To help consumers in need, Intuit is donating funds to the United Nations COVID-19 Solidarity Response Fund for the World Health Organization and the Centers for Disease Control and Prevention. Intuit is also matching employee donations 2:1 for 15 non-profits in 6 countries around the world.
- Intuit QuickBooks is teaming up with GoFundMe to create a Small Business Relief Initiative to help small businesses raise money to overcome the challenges caused by COVID-19.
- Intuit is helping QuickBooks Capital customers with upcoming payments and access to funds. Customers who, due to hardship from this pandemic, are struggling to make their loan payment, can receive up to an 8-week deferral on loan payments with no interest charged.
- Intuit will soon launch a free version of QuickBooks Payments that will save customers up to $3 million in fees and provide them with access up to a total of $300 million of their payment funds instantly.
- Intuit is offering advice on how organizations can build a business continuity plan to respond to COVID-19.
- Mastercam is offering free access to several online courses on Mastercam University until June 30. A free download of Mastercam Demo/Home Learning Edition is provided with each course, and participants will earn a certificate for each course they complete. Access free trainings here.
- Mastercam is offering a set of core online Mastercam University classes for free through June 30, 2020.
- McAfee is offering 3-month subscriptions for Endpoint Protection, Unified Cloud Edge, and CASB to help address the security challenges created by a surge of employees working from home.
- McAfee Labs is reviewing multiple reports related to the criminal use of COVID-19 as potential bait, including phishing emails, domains, and malware.
- McAfee has published a blog post, podcast episode, and webinar on how to stay safe while working remotely.
- Each Thursday at 9 AM CT, McAfee is hosting free Online Safety Sessions on its Facebook page to help people protect themselves against cybersecurity threats.
- McAfee’s Principal Engineer Mo Cashman and Chief Scientist & McAfee Fellow Raj Samani discuss how to stay safe while working remotely on an episode of their podcast, Securing Tomorrow.
- McAfee offered advice on how people can stay protected from malware while working at home.
- McAfee Labs released a report to highlight the last few months of pandemic-themed threat landscape activity.
- Microsoft joined the White House, the Allen Institute for AI, the Chan Zuckerberg Initiative, Georgetown University' s Center for Security and Emerging Technology, and the National Library of Medicine in issuing a call to action to the nation’s artificial intelligence experts to develop new text and data mining techniques that can help scientists answer high-priority questions related to COVID-19.
- Microsoft has partnered with Adaptive Biotechnologies to investigate how the human immune system reacts to COVID-19 using AI and machine learning. The results will be openly shared.
- Microsoft made an anchor donation of $1 million to kick start the Puget Sound’s COVID-19 response funds.
- Microsoft is offering a free version of Office 365 to all educational institutions. Microsoft’s Teams enables remote education through a unified communication and collaboration platform. It combines chat, audio conferencing, video meetings, file storage, and it can help users—teachers, students and volunteers—stay connected. Office 365 A1 is a free offering that is available to all educational institutions, and more information is available here.
- Microsoft Teams enables remote work. It is a unified communication and collaboration platform that combines workplace chat, audio conferencing, video meetings, and file storage. To help organizations, the company is offering a range of free and premium options for Teams access.
- Microsoft has offered its Healthcare Bot service powered by Microsoft Azure to health care organizations on the frontlines of the COVID-19 response to help screen patients for potential infection and care. Read more about the COVID-19 assessment bot here.
- Microsoft has set up a Bing dashboard that tracks the spread of COVID-19 using data from several organizations, including the Centers for Disease Control and Prevention, the World Health Organization, and the European Centre for Disease Prevention and Control.
- The Microsoft Education Team has created a new remote learning community for academic institutions and educators transitioning to distance learning. Microsoft Education representatives and community members are available to answer questions, offer best practices, and share advice on how to leverage Microsoft’s software to keep students engaged in this challenging time.
- Microsoft is making Minecraft: Education Edition available free to teachers and students with Office 365 Education accounts to support remote learning during school closures.
- Microsoft joined the White House’s COVID-19 High Performance Computing Consortium, which aims to provide COVID-19 researchers worldwide with access to the world’s most powerful High Performance Computing (HPC) resources to significantly advance the pace of scientific discovery in the fight to stop the virus.
- Microsoft has released two Microsoft Power Platform solutions related to COVID-19: one to help manage communications across an organization, and an Emergency Response solution for healthcare providers to track their resources.
- The National Health Service in the United Kingdom will be able to use Microsoft Teams for free to quickly communicate with colleagues during the COVID-19 outbreak.
- Health care organizations in Europe and beyond are using Microsoft’s AI-powered Healthcare Bot service to help screen people for potential coronavirus infection and treatment.
- Microsoft has mobilized its AI for Health initiative and committed $20 million to help researchers on the frontlines of COVID-19.
- Microsoft committed $35 million to double its Microsoft Azure credits, increase Windows benefits and add new pro bono services to help critical care and first response nonprofits in their efforts to combat COVID-19.
- Microsoft is making its AccountGuard threat notification service available at no cost to healthcare providers on the front lines as well as human rights and humanitarian organizations around the world.
- Microsoft has committed to the Open COVID Pledge and is making its patents available free of charge for use in efforts to end the COVID-19 pandemic and minimize the impact of the disease.
- Microsoft created seven privacy principles for governments, public health authorities, academics, employers, and industries to consider as we move forward to the next phase of tracking the COVID-19 pandemic.
- Microsoft and UNICEF expanded access to the Learning Passport, a global learning platform, to help children affected by COVID-19 continue their education at home.
- Microsoft launched the CoVIg-19 Plasma Bot, a self-screening tool to help healthy individuals who have recovered from COVID-19 sign up to donate plasma that will help researchers study potential treatments.
- Members of Microsoft’s dining team have repackaged and repurposed campus lunches to help support students and families in the Redmond, Washington area.
- Nearly 2,000 Microsoft Store employees have pivoted to helping schools, communities, small businesses, and enterprises quickly pivot to working remotely.
- Starting in early May 2020, organizations with the Microsoft Office 365 A1, which is free for educational institutions, will have the ability to host and broadcast Teams live events for a limited time to host a virtual graduation, alumni summit, or any other live event.
- UnitedHealth Group and Microsoft joined forces to launch ProtectWell, a return-to-workplace protocol and app that incorporates CDC guidelines and the latest clinical research to limit the spread of COVID-19 by screening employees for symptoms and establishing guidelines to support the health and safety of the workforce and workplace. It will be offered free of charge to employers in the US.
- The cloud identity management firm Okta launched Okta for Emergency Remote Work, which offers core Okta services for free to all new customers for at least six months. The services offered include Okta Single Sign-On (SSO)and Okta Multi-Factor Authentication (MFA) to five apps for all users, as well as best practices guides, community access, and support and training.
- Okta for Good, Okta’s social impact arm, has committed $500,000 in unrestricted response grants and matching funds to organizations in the Bay Area on the front lines of the COVID-19 crisis. Outside of the Bay Area, Okta for Good is leading giving campaigns to support food banks and critical services in Toronto, Bellevue, Washington DC, London, Paris, and Sydney.
- Oracle has worked to develop and deploy a series of cloud applications that will gather the data necessary to enable health professionals to determine what drugs are effective in treating or preventing the COVID-19 virus.
- In addition to gathering data from COVID-19 clinical trials, Oracle has built and donated to the US government a COVID-19 Therapeutic Learning System that allows physicians and patients to record the effectiveness of promising COVID-19 drug therapies.
- Oracle is offering free access to online learning content and certifications for a broad array of users for Oracle Cloud Infrastructure and Oracle Autonomous Database until May 15, 2020.
- Oracle Cloud Infrastructure has released an updated NVIDIA GPU Cloud Machine Image to accelerate researchers’ understanding of the COVID-19 virus.
- Oracle is partnering with Zoom Video Communications to help support its growth and evolving business needs as Zoom works provide an essential service to its customers.
- Oracle employees have launched virtual volunteering projects to support nonprofits and schools in their communities.
- Oracle is providing free access to Oracle Financial Statement Planning to all existing Oracle Planning Cloud customers to help customers adapt to changing market conditions with financial planning and scenario modeling tools.
- Pixologic has extended the trial period of its ZBrush software for schools, helping students who are distance learning access the software while off-campus. Pixologic has also compiled COVID-19 resources in its support base to help users find information on how to utilize its software remotely.
- PTC is making its Vuforia Chalk augmented reality (AR) remote support and collaboration technology available at no cost until June 30, 2020. Learn more about Chalk here.
- PTC University will provide unlimited access to eLearning courses for their customers during the COVID-19 crisis, with no user limits on eLearning access. PTC hopes these resources will allow disrupted employees to take advantage of unexpected downtime by upskilling their capabilities and returning to work with an advanced level of proficiency. Learn more about available resources at PTC University.
- PTC is making its Onshape SaaS CAD solution and associated learning resources freely available to high schools and universities offering collaborative virtual STEM and 3D CAD classes to students learning at home.
- Rockwell Automation is partnering with PTC to offer free access to Vuforia Chalk, a collaborative remote assistance tool.
- Rosetta Stone is providing free access to Rosetta Stone for Students and has created a resource center with distance learning tools for teachers, parents, and students.
- Salesforce is offering free access to Health Cloud for qualified emergency response teams, call centers, and care management teams for health systems affected by COVID-19.
- Tableau, a subsidiary of Salesforce, has developed a free COVID-19 Data Resource Hub to help organizations make data-driven decisions relating to the virus using resources compiled from the WHO, the CDC, and Johns Hopkins University.
- Salesforce is making Quip Starter—a collaborative document and spreadsheet tool that helps remote teams work together effectively—available for free to any Salesforce customer or non-profit organization through September 30, 2020. Learn more about Quip here.
- Salesforce has donated $3 million to UCSF’s COVID-19 Response Fund, the CDC Foundation's Emergency Response Fund and San Francisco’s Give2SF Fund, in addition to continuing to match employee donations to all eligible organizations. Salesforce also recently announced donations of $500,000 to the New York COVID-19 Emergency Fund, $250,000 to the Italian Red Cross, $166,000 to the Madrid Food Bank, $84,000 to the Barcelona Food Bank, $125,000 to the French Red Cross, $125,000 to Samusocial International, a French social service organization, $125,000 to the German Red Cross, and $125,000 to Tafel Deutschland e.V., the umbrella organization for Germany’s food bank network.
- Salesforce has expanded Salesforce Care with free solutions to help companies in any industry stay connected to stakeholders. These include resources for employees and customers, philanthropy, small businesses, and the broader ecosystem. Salesforce is also offering free 24x7 support, coaching, and guidance with Salesforce experts to help customers successfully deploy and use Salesforce Care solutions.
- Starting March 30, Salesforce is hosting a new ongoing series of streaming and on-demand videos on personal wellness and remote work tips through the Trailhead LIVE video platform.
- Salesforce launched the AppExchange COVID-19 Resource Center, a resource designed to assist employee, customer, and community needs during the COVID-19 crisis.
- Salesforce will be offering Salesforce Care Small Business Grants to provide capital to help keep businesses afloat.
- Salesforce launched B-Well Together, a video series featuring resources from leading health and wellbeing experts to help people cope with COVID-19.
- Salesforce has sourced 50 million units of personal protective equipment for healthcare workers and first responders in the US, India and France.
- Salesforce launched Work.com, a hub of resources to help organizations manage the return to work while protecting employee and customer safety.
- Salesforce is matching donations up to $250,000 to World Central Kitchen through June 1.
- For #GivingTuesdayNow, Salesforce launched the Equality Group Matching Challenge to encourage employees to support marginalized groups. Employees raised nearly $300K for nonprofits supporting underrepresented communities.
- Salesforce announced $640,000 in matching funds to DonorsChoose. The funds will be directed toward Distance Learning Projects across the Bay Area and Hawaii, providing school supplies, food, and hygiene essentials students need while learning from home.
- ServiceNow helps governments and companies transform old, manual ways of working into modern digital workflows. To help governments put in place critical emergency response and crisis management workflows, the company is making four free, open-sourced apps available:
- Emergency Response Operations– This app was created by Washington State’s Department of Health to manage the COVID-19 situation, and they are donating it for use by other organizations and public agencies. This app supports operational processes of emergency response and preparedness at the state and local government level. It helps optimize resources and staff in critical locations, and follows federal regulations required for emergency funding and reimbursement.
- Emergency Outreach– This workflow uses a mobile app to help organizations connect with employees and assess the impact on their workers. Employers can reach out by email or push notification to provide information and safety measures and get a response to confirm if employees are safe, and where they are located.
- Emergency Self Report– This workflow helps an employee notify their employer that they are going into quarantine and helps the employee safely return to work.
- Emergency Exposure Management – When an employee has been diagnosed with an illness, this workflow helps the employer identify other people who might have been exposed based on the employee’s meetings and location.
- ServiceNow has joined forces with 24 other Bay Area companies that have committed an initial $22 million in collective funding for organizations on the front lines of the COVID-19 crisis. Funds will support the evolving local, regional and global response efforts through several beneficiaries.
- ServiceNow has committed to protecting the jobs of its global workforce through 2020 despite the economic uncertainty of the COVID-19 pandemic.
- ServiceNow released ServiceNow Safe Workplace, a four-app suite and dashboard designed to help companies manage the essential steps for returning employees to the workplace and support everyone’s health and safety.
- Siemens is providing free resources for distance learning, including software tutorials, a learning portal, and information about borrowing licenses for software from universities while students learn remotely.
- Intelligent disinfection robots developed by Siemens and Aucma will be deployed in front-line hospitals to contain the spread of COVID-19.
- Siemens Digital Industries Software is providing complimentary access to two sets of educational offerings on TechforLearners.org– a searchable online database of education technology tools. The site now features Siemens K-12 and Siemens Higher Ed and Workforce Development software. With these tools, students at all educational and experience levels can develop technical skills.
- Siemens is harnessing its capabilities and global network to support the rapid design and development of healthcare infrastructure, provide medical equipment for patient testing and care, and increase manufacturing capacity to address supply shortages.
- Siemens Healthineers has developed a new test kit for COVID-19 that can help researchers diagnose infection in less than three hours.
- Siemens has opened its Additive Manufacturing (AM) Network Platform to make 3D-print designs for ventilators and medical components available for free to hospitals and medical professionals. Through the network, users can reach designers and suppliers worldwide who will prepare the parts needed to keep medical centers running.
- Siemens has organized a full-scale production network that will manufacture 25,000 new face shields a week for the Georgia Emergency Management Agency to supply to hospitals across the state in need.
- Siemens India committed Rs 20 crore towards providing critical medical care equipment to several healthcare facilities across India.
- Siemens committed R500 000.00 to the Solidarity Response Fund to aid in the fight against coronavirus in South Africa. Siemens has also committed to manufacturing 20,000 face masks to help communities in the area.
- Siemens AG has set up a COVID-19 aid fund to provide support to relief organizations, medical facilities, and individuals impacted by the COVID-19 crisis worldwide. Siemens AG will match all employee donations to the fund, and Joe Kaeser, President and CEO of Siemens AG, has personally contributed €1 million.
- Siemens donated diagnostic and monitoring equipment for COVID-19 patients to clinics in Germany.
- The Siemens Foundation is providing $1.5 million to help community health centers across 12 US cities respond to the COVID-19 crisis.
- While a viral pandemic could potentially shut down an energy microgrid, at Blue Lake Rancheria, a California tribal facility, the Siemens microgrid controller makes educated predictions about the future and adjusts the charging accordingly – preventing the microgrid from tripping off.
- Siemens Healthineers received FDA approval for use of its Blood Gas Analyzer in the US to help treat patients who are already on ventilators.
- Siemens employees across the US are 3D printing face shields for their community hospitals and healthcare systems.
- Siemens volunteers across the US have helped hospitals rapidly build infrastructure to treat COVID-19 patients.
- In Westchester County, New York, Siemens partnered with Haugland Energy to help build a 110-bed temporary facility housed inside the Westchester County Center to help local hospitals combat their growing number of COVID-19 cases.
- In Boston, a shuttered medical center was brought back to life over the course of a few weeks with help from the Siemens teams in the region. The site is now being used to serve the region’s homeless—both to “flatten the curve” of transmission among this high-risk community, as well as a place for treatment and recovery for those who have been afflicted.
- Siemens Mobility is making donations totaling $150,000 to food banks in 10 cities across the US to support local communities.
- Slack offers a free version of its namesake collaboration software that can help businesses and their employees continue working through the COVID-19 crisis.
- Through the Slack for Nonprofits program, Slack has made nonprofit organizations of any size eligible to receive three months of their Standard or Plus offerings free of charge. Find more information here.
- For organizations already on Slack, there are resources available with best practices and recommendations on how to optimize the Slack platform for remote work.
- Slack is supporting all nonprofits and other organizations carrying out critical relief efforts during this time with free access to a Slack paid plan for three months. Organizations that are not officially nonprofits, but are supporting COVID-19 efforts can apply for a comp'ed paid plan for three months. Link is available here to apply.
- Slack surveyed 2,877 knowledge workers across all 50 US states and published a report on how companies and employees are responding to the surge in remote work.
- Splunk for Good, Splunk’s social impact arm, has built a publicly available interactive Splunk COVID-19 Dashboard that any individual or organization can view without any installation necessary. They have also provided an application that any individual or organization can download, populate with their own data, and use to help get a better understanding of the data behind the pandemic.
- Cybersecurity industry experts at Splunk are contributing to a blog series aimed at employers and employees adapting to the new remote work landscape, including topics such as:
- Splunk has curated a list of solutions that can help facilitate the shift to remote work.
- As part of the nonprofit Alliance for Innovation, Splunk helped Tarrant County, Texas launch a COVID-19 self-screening website.
- Splunk introduced Splunk Remote Work Insights (RWI), a solution to help customers maintain employee productivity and high performance of critical business activities. RWI is free to any organization and includes free Splunk resources to help customers understand their distributed workforce.
- The nonprofit Alliance for Innovation, which includes Splunk, Adobe, and Oracle, is providing the COVID-19 Testing and Data Response platform free of charge to public health officials in communities across the US.
- The Foundry is providing 30 days of free access to all their products. For any students unable to attend school, they are also offering a year of free access to their Nuke, Modo, Mari, and Katana tools.
- TrendMicro is providing 6 months free access to their consumer internet security product, Trend Micro Maximum Security, for people working from home.
- Trend Micro is also researching how COVID-19 is being used in a variety of malicious campaigns including email spam, BEC, malware, ransomware, and malicious domains.
- To support remote collaboration, Trimble has expanded the capabilities of its Trimble Connect Personal license at no cost to users. Users will be able to create more projects, invite more project members, and access more storage from March 19 to June 19.
- Twilio is a cloud communications platform that helps governments and businesses engage constituents and customers across channels – text, voice, video, and more. For government agencies, Twilio is offering discounts on services through its partners’ GSA Schedule 70 and other contracting vehicles.
- Public services, health organizations, and NGOs are using Twilio to improve their COVID-19 response initiatives:
- Reduce public health hotline backlogs and wait times: Deploying automated chatbots and other self-service capabilities to share public service information and answer frequently asked questions will put the right information in the hands of citizens faster and more efficiently while freeing specialists to tackle the complex requests only they can handle.
- Combat misinformation with proactive alerts: Proactive SMS, voice, and email notifications enable organizations to keep their constituents up to date on the latest information based on trusted sources of public health.
- Reach more people by using preferred communication channels: Effective containment of the virus is largely dependent on providing everyone in Coronavirus-affected areas with the right trusted information to protect themselves and their families. This requires delivering your message over channels where end-users in need of assistance prefer to communicate.
- Automate appointment reminders and scheduling: You can set up reminders via email, text, and/or voice to reduce no shows and ensure that appointment slots which are canceled can be offered to others. Many organizations also offer a text in option to schedule appointments in the first place.
- For non-profits and social impact organizations, Twilio.org offers benefits through its Impact Access Program. More information is available here.
- Twilio is donating $1.5 million to organizations that are leading the medical responses to COVID-19 and low-income areas that are being affected by the virus. They are also matching employee donations 2:1 for charitable organizations focused on COVID-19 response.
- Twilio has created a chatbot for frequently asked questions about COVID-19. The template for that chatbot is available to public health agencies, hospitals, and health-focused nonprofits.
- Twilio Video is now free for three months for healthcare, education, and nonprofit institutions.
- Twilio.org announced a $2 million grant round for crisis lines supporting people impacted by COVID-19. The program aims to help more people in crisis by scaling program services using cloud technology.
- Twilio is working with health departments around the world to develop contact centers for reaching COVID-19 patients and their contacts.
- Workday joined a collaborative of 25 companies to raise $22 million to address the COVID-19 pandemic. Workday donated a total of $1.5 million to the Silicon Valley Community Foundation, the Centers for Disease Control and Prevention, and the United Nations Foundation. They will also match employee donations to the CDC Foundation, COVID-19 Solidarity Response Fund for WHO, Direct Relief, and Doctors without Borders.
- Workday announced a new partnership with Salesforce to help organizations safely return to work.
BSA | The Software Alliance (www.bsa.org) is the leading advocate for the global software industry before governments and in the international marketplace. Its members are among the world’s most innovative companies, creating software solutions that spark the economy and improve modern life.
With headquarters in Washington, DC, and operations in more than 30 countries, BSA pioneers compliance programs that promote legal software use and advocates for public policies that foster technology innovation and drive growth in the digital economy.