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Digital Transformation: A Guide for Policymakers

Digital transformation refers to companies, in all sectors of the economy, applying digital tools across an organization in ways that create a range of new outcomes—better insights, new business models, improved safety—by connecting previously separate processes.

Once processes are digitized, this transformation helps businesses grow. They can rethink and improve the customer and employee experience. Artificial intelligence applied across a digital infrastructure optimizes production. Resiliency against cyber-attacks gets stronger when information is in the cloud. It is an important trend for protecting and strengthening the US economy and jobs in every industry.

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